Air tickets of AZAL and Buta Airways with a departure period from March 10 to October 25, 2020, can be rebooked or exchanged for free.
The passenger is given the opportunity to change not only the date, but also the direction of the flight, provided that the flight is performed on the requested dates, and, if necessary, the difference in fares is paid.
Alternatively, passengers are offered a refund in the form of a cash voucher (EMD) that can be used for flights within two years from the date of departure on the original ticket.
In case of disagreement with the above conditions, the airline is ready to consistently refund the entire amount for paid tickets after 60 days from the start of the resumption of normal activities.
Source: Baku Travel Guide